How do I make people in my organization blog?

October 26th, 2009

How do I make blogging important to sales people who can’t write and don’t care?
- sales training

It’s a common problem to have people in your organization who aren’t particularly interested in writing blog posts, even when their knowledge and role in the company makes them seem like a natural fit for blogging. I can think of two big objections that may be going through their mind:

1.) I don’t have time.

Of course this might be 100% true. It seems like most of us already have more than enough tasks to fill up our week and then some. There’s no getting around the fact that writing blog posts takes time. Here are some suggestions for dealing with this:

  • Allow them to write a one-time post. Instead of trying to get the CEO to commit to writing a post three times a week, just try to get a single post on some topic that’s important to him/her.
  • Repurpose existing content. Use something that’s already written. Maybe the introduction to the company’s printed newsletter or annual report would be a good post. How about the transcript from a speech someone in the organization gave?
  • Use multimedia instead of text. Although search engines really prefer the text on your site, the real people that visit your blog may love to see a video. So record a presentation that your reluctant blogger gives.

2.) I don’t write good.

This objection might also be completely justified – especially if they use good in place of well. You can offer to edit the article for them before it is published, but that may not be much comfort. You might find you’re talking to someone who is just as embarrassed to have you see their underdeveloped writing skills as they would be to have the general public see them. So what can you do?

  • Write the post for them. Take a conversation or email that you’ve had with this person and write it up from their perspective. Now you’ve given them the power to take a look at it and make edits/changes where necessary.
  • Go multimedia. The video route is also a great way of getting the wisdom of someone who isn’t a natural born wordsmith onto your blog.

Those are the first two that came to mind. Have you come across other obstacles? Are you constantly hounded by someone on your team to write a blog post? What are the roadblocks for you? Sound off in the comments.

Can I clean up my existing website by switching to WordPress?

October 23rd, 2009

My website isn’t very clean, and it’s a bit confusing. How can I clean that up using WordPress?
- sales training

WordPress is an open source blogging software package that you can use to create a website with a lot of functionality and stability. When Silver Square determines that the best route for one of our clients is to use an existing piece of blogging software, WordPress is the one we use.

The problem you describe seems to be a design issue with the site. The strength of WordPress is giving you a  robust system for updating the content of your site, whether you are doing a traditional blog or using WordPress as a de facto content management system. The design of your site still falls under the umbrella of your designer,  who creates your site to be both an extension of your brand and a useful business tool to engage your visitors.

Now once you have a good design in place, the structure of WordPress can make it easier to make changes to the content of your site without “breaking” it. A site might be great when it first created, but as the months roll on different bits of information (tradeshow appearances, new products or services, etc.) get tacked on to a design that wasn’t created with the idea of adding new information. Since WordPress by its very nature is built on the premise that you will continually add information to your site, it can help a good website design remain good even while the content of the site is changing.

Is it bad to reuse blog posts?

August 31st, 2009

Someone told me it isn’t good to re-use a blog post.  Is this true and if so, why?
- process guru

The answer to this depends entirely on how you are planning to re-use your blog post. 

At Silver Square we are big believers in the idea of repurposing your content. If youv’e gone through the trouble to research, create, and put some polish on something valuable there’s no reason to use it once and then forget about it. The key is to find other channels where you can share this information.

So suppose you give a speech to you local chamber of commerce about what the next 6 months are going to look like in your industry. The speech is well received and everyone thanks you for your time. Are you done? No way. Take the notes from your speech and turn them into a blog post. Write an article for your newsletter. Shoot a simple video where you cover the key points from the speech and put it up on YouTube.

In each case, you’ll need to tweak the message a little to fit your audience in each of those venues.

Now back to the idea of re-using blog posts. Some unsavory characters have attempted to get rich on the web by scraping the content off of other sites and publishing it on their own. Google and other search engines don’t want to respond to search queries with a long list of the exact same article on ten different sites. So they have complicated algorithms that attempt to determine which site is the authoritative source of the content. That’s the one that shows up in search results.

The other sites don’t appear. If this kind of things happens on enough of their pages, they start looking really suspect in the eyes of the search engines. (You probably don’t want your site to look fishy to Google.) This phenomenon is known in the search industry as penalizing duplicate content.

If you want your post to appear in two different blogs, I would advise rewriting it. You can use the same ideas, but don’t copy and paste the post word for word.

Sound too difficult? Well, the two blogs probably have a slightly different audience or tone even if they cover similar topics. Think about how you need to present your ideas differently to that audience, and the minor rewrite will come easily.